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Spa surfaces should be cleaned regularly to remove build-up. Dirt, oil and even bacteria can accumulate at the waterline, looking like a bathtub ring. Regular cleaning of the spa surfaces preserves the surfaces so the whole spa environment looks and feels better.
Regular draining and refilling is a normal part of spa maintenance. Over time, the spa water will absorb dissolved minerals, chemicals and other material. This material may make the water cloudy and irritating, indicating it's time to "start fresh."
How often you should drain and refill your spa depends on how often you use it. With an average use of 2 - 3 times per week, you should drain and replace your spa water every 2 - 3 months. If you use your spa more often, you may need to do this sooner.